Refund Policy

30-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, return it within 30 days for a full refund.

How to request a return

Reply to your order confirmation email with your order number and reason for return. We will send you return instructions.

Refund timing

Once we receive your return, refunds are issued to your original payment method within 5 business days.

Non-returnable items

For hygiene reasons, opened advent calendar doors cannot be resold; contact us if your box arrived damaged and we will make it right.